Terms of service

Last updated: October 26, 2026

These terms apply to your use of palmsoothe.com and orders placed with PalmSoothe by Interlitus, MB. By placing an order you agree to them.

Products and images

We work hard to describe products accurately. Product and lifestyle images on this site are AI-generated illustrations; people shown are fictional. The final product may differ slightly in color and detail. Prices are in US dollars, and taxes, if applicable, are additional.

Orders and payment

Placing an order does not charge you. Your order is an offer to buy: we’ll contact you to confirm it, the expected dispatch date and payment, and the order is accepted when payment is completed. You can cancel free of charge before then. We may decline or cancel orders, for example if an item is unavailable, and will refund any payment taken.

Shipping, returns and warranty

See our Shipping policy and Returns & refunds page, which form part of these terms.

Safe use

PalmSoothe is a household relaxation product, not a medical device, and is not intended to diagnose, treat, cure or prevent any disease. Follow the setup and care guide and its heat and compression suitability warnings. Stop if uncomfortable; do not use on injured skin or when sensation is impaired. If you have a medical condition, ask your doctor before use. Keep it away from children and store it only when switched off and cool.

Limitation of liability

To the fullest extent permitted by law, our total liability for any claim related to a product is limited to the amount you paid for it. Nothing in these terms limits rights you have under applicable consumer protection law.

Site content

All content on this site, including text, images and the PalmSoothe name and logo, belongs to us or our licensors and may not be reused without permission.

Governing law

These terms are governed by the laws of the State of Idaho, USA, without regard to conflict-of-law rules.

Contact

PalmSoothe by Interlitus, MB, 9169 W State St #3422, Garden City, ID 83714, USA · +1 (805) 316-6717 · info@palmsoothe.com